Save 30% on all QBE Travel Insurance policies
GENERAL TERMS AND CONDITIONS
GLOBAL SURF TRAVEL Pty Ltd
ABN 70 083 338 649
 
Global Surf Travel Pty Ltd ('the Company')
Global Surf Travel (ABN 70 083 338 649) shall be known as the 'the Company' in the conditions below. The following Terms and Conditions apply to current booking/s and supersedes all other Terms and Conditions printed on passengers' statements. You are deemed to have read, understood and accepted the following booking and tour Terms and Conditions. Please check addendums to these Terms and Conditions, if any, upon booking.
Travel Insurance
You are strongly advised to purchase insurance coverage with respect to tour cancellation or curtailment, accident, injury, illness, medical and hospitalization, flight delays, baggage lost, etc. Our staff will be pleased to assist with enquiries of any travel insurance. Under no circumstances is our company to be constructed as a carrier under contract for safe carriage of the passenger or his/her baggage and belongings.
Passports and Other Travel Documents
It is the passenger's responsibility to ensure that they have a valid passport with a minimum of 6 months validity from the date of departure. Relevant visas and vaccinations may be required. You must have the necessary visas, vaccinations, health certificates and all necessary travel documents as required by the various government authorities of the countries to be visited (e.g., exit permit, work permit, social visit pass, etc).
Visa

If visa application is rejected by embassy, the service fee is non-refundable. Different embassies/consulates require varying lengths of time to process visa applications.

WEBSITE TERMS & CONDITIONS
The website operated by GLOBAL SURF TRAVEL Pty Ltd (ABN 79 083 338 649) under the domain name "www.globalsurftravel.com.au" is herein referred to as "the Site"
Access by any person to the Site is conditional upon that person accepting and complying with all of the Terms and Conditions contained herein and the GLOBAL SURF TRAVEL Privacy Policy (a copy of which is included on the Site) to which GLOBAL SURF TRAVEL is also obligated to comply with. The Terms and Conditions may be altered only by GLOBAL SURF TRAVEL without notice and it is the User's responsibility to monitor changes. Use of the Site constitutes acceptance of all the Terms and Conditions.

Where a person uses the Site to make a reservation and arrange issue of a Ticket for travel, the Internet Reservations Terms and Conditions, Ticket Terms and Conditions and the GLOBAL SURF TRAVEL Terms and Conditions apply. Please contact GLOBAL SURF TRAVEL via the Contacts set out below if you have any queries with regard to these arrangements.

GLOBAL SURF TRAVEL does not have control over the acts of third parties and cannot be liable for contents of any linked web site or any information provided by, or based on information obtained from, third parties. Where third party information has been used, GLOBAL SURF TRAVEL makes no representation as to the accuracy or completeness of that information including any data, opinion, conclusion, comparison or forecast. GLOBAL SURF TRAVEL shall incur no personal liability whatsoever in relation to the information contained on the site or in connection with it. Contact us or the relevant third party prior to relying on the accuracy of any information contained on this Site.
You agree to the following conditions when you access the Site:
a. You must not use the Site or any of the material contained in it for any purpose which is unlawful, prohibited under these Terms, or which violates any right (including copyright) of GLOBAL SURF TRAVEL or any third party;

b. You must not access or attempt to access any part of the Site which is not designated for access by your password;

c. You may save a local copy of or print material posted on the Site for your own information, research or study and to inform others about the Site but you may not reproduce, duplicate, copy, sell, re-sell, adapt, perform in public, transmit in any form by any process (graphic, electronic or mechanical, including further copying, recording, or taping) or otherwise exploit any part of this Site for any commercial purpose;

d. You must not post or transmit to the Site any illegal, threatening, abusive, defamatory, obscene, pornographic or indecent information or material of any kind, or any material in contempt of any court or parliament, or encourage any other person to do so;

e. You must not knowingly post or transmit or permit the posting or transmission of any material to the Site which contains a virus;

f. You must not post or transmit any material to the Site which breaches any laws relating to a person's right to privacy or the export of personal data;

g. You must not post or transmit any material to the Site which is incorrect or misleading;

h. You must take your own precautions to ensure that whatever you select from the Site is free of viruses or anything else that may interfere with your or any third parties' computer system.

GLOBAL SURF TRAVEL may refuse access or edit or delete material posted by you in contravention of these conditions.

The Site may contain links to web sites operated by third parties. The inclusion of any link does not imply any endorsement of the linked site by GLOBAL SURF TRAVEL nor is GLOBAL SURF TRAVEL responsible for the contents of any linked web site or any hyperlink contained in the linked web site. Further, GLOBAL SURF TRAVEL does not warrant the correctness, accuracy, timeliness, legality or reliability of any third party web site, including the contents of any link framed by this Site. Taking a link to a third party website is entirely at your own risk.

All information on this Site is subject to change without notice and is provided "as is" without express or implied warranty of any kind. No representations about the content and suitability for any purpose of the information contained in this Site are made. To the full extent permissible by law, GLOBAL SURF TRAVEL disclaims all warranties with regard to this information or other material on the Site, including all implied warranties as to merchantability or fitness for use. GLOBAL SURF TRAVEL is not liable for any damages whatsoever including any special, indirect or consequential damages resulting from loss of use, data or profits, whether in an action in contract, negligence or other tort, arising out of or in connection with access to this Site or the information contained in it. GLOBAL SURF TRAVEL does not warrant that the Site will be uninterrupted or error-free. You are recommended to seek independent advice before acting on any material or information contained in this Site and you must not provide any warranties to third parties in relation to the contents or performance of the Site.

The Internet, World Wide Web and third party networks or facilities are beyond the control of GLOBAL SURF TRAVEL and as such you must assume all risk and liability for their use. Internet browsers use "Cookies", small strings of data, to store identification information for website visits and assist in internet navigation. Cookies are not used within this website. Except as detailed in our Privacy Policy, GLOBAL SURF TRAVEL neither warrants nor accepts any liability whatsoever with regard to the use or consequences of the use of Cookies if included in future.

All information, text, logos, photographs, graphics, trade marks, and other material on this Site are the property of GLOBAL SURF TRAVEL or a third party where indicated (such as an Internet Booking Engine provider) and as such are protected under Australian laws and through international treaties. Use of the Site will not confer any intellectual property rights with regard to its inclusions or any goodwill or reputation associated with it. Any material included in the Site must not be used or reproduced without the prior specific and written permission of GLOBAL SURF TRAVEL or the applicable third party. All rights are reserved.

I have considered "By entering this site, you will be deemed to have released and discharged Global Surf Travel P/L t/a Global Surf Travel TM and Airsurfing TM from all liability which might arise, including liability in respect of any defamatory material on any database or in respect of any dealing with any work (including software) in which you hold any copyright or other intellectual property right."

GLOBAL SURF TRAVEL is not liable for any statements or offers made by third party advertisers or third party suppliers of goods and services.

All fares, prices, taxes and fees listed on this Site are accurate only as at the time they were posted or notified to GLOBAL SURF TRAVEL. GLOBAL SURF TRAVEL is not liable for the correctness of such fares, prices, taxes and fees or changes thereto, including where changes have not been reflected on the Site. All fares, prices, taxes and fees are quoted in Australian Dollars and may or may not be inclusive of Goods and Services Tax and other taxes, charges and levies imposed by any government, airport operator or other party.

GLOBAL SURF TRAVEL reserves the right to cease, interrupt or withdraw access to the Site for any reason, including without limitation, for upgrades and maintenance of the Site. Access to the Site may be terminated at any time without notice and for any reason. Such termination or removal of the Site shall not affect any of the provisions of these Terms and Conditions and that such Terms and Conditions continue to operate after termination.

To the extent permissible by law, GLOBAL SURF TRAVEL is not liable for any direct, indirect, incidental, special, exemplary, consequential or other damages whatsoever, (including but not limited to liability for loss of use, data or profits or interference with or damage to computer systems), without regard to the form of any action, including but not limited to contract, negligence or other tortuous actions, arising out of or in connection with the Site, including any data or contents accessed through the Site.

Liability in relation to breach of the statutory warranties and conditions as defined in the Trade Practices Act 1974 (Cth) in connection with use of the Site, is limited to those liabilities as expressed above.
Internet Reservations Terms and Conditions
These Terms and Conditions also apply to a person who makes a Booking using the Internet Reservations capability on the GLOBAL SURF TRAVEL website (the Site). The information and data contained in, or accessed through, Internet Reservations is subject to change without notice.

Internet Reservations relies upon interaction of various computer systems, global communications networks and is technically complex. Accordingly, GLOBAL SURF TRAVEL does not represent nor warrants use of Internet Reservations will result in a confirmed Booking until it has been confirmed in the final screen of the reservation process that the Booking has been accepted and confirmed. Further, GLOBAL SURF TRAVEL neither warrants nor represents the accuracy or completeness of the data used in Internet Reservations nor does GLOBAL SURF TRAVEL warrant or represent that your access to Internet Reservations will be uninterrupted, error free or free from virus or other harmful effects.

In using Internet Reservations and the Internet the User assumes the total risk and responsibility with regard to the submission of any personal or business information. The handling by GLOBAL SURF TRAVEL of your personal information provided as part of using Internet Reservations is governed by GLOBAL SURF TRAVEL Privacy Policy - refer to the GLOBAL SURF TRAVEL Privacy Statement a copy of which is on this website.

To the maximum extent permissible by law and subject to above, GLOBAL SURF TRAVEL specifically disclaims and the User waives all warranties, express or implied, in respect of Internet Reservations including, but not limited to, merchantability, fitness for a particular purpose, non-infringement or compatibility between any computer or communication software or hardware.

Subject to above and to the maximum extent permitted by law, GLOBAL SURF TRAVEL is not liable for any injury, loss, claim or damage, including those based in negligence, whether actual, incidental or consequential (including, but not limited to, loss of profits or other special damages) which arises or may arise out of or is in any way connected with the following;

a. Any access to or use of Internet Reservations; or

b. Any data, information or material contained in Internet Reservations including, but not limited to the use of such data, information or material to check prices and availability or for reservations, ticketing or any other use; or

c. The submission of any personal or business information, including, but not limited to, bank and/or credit card details; or

d. The unavailability of Internet Reservations in whole or in part or any failure or delay in any way connected with the use of Internet Reservations because of the Internet, GLOBAL SURF TRAVEL's or any third party's systems or technology or any other circumstances, including, but not limited to the use of or inability to use Internet Reservations to check prices and availability or for reservations, ticketing or any other use;

e. The performance or non-performance by GLOBAL SURF TRAVEL or its contractors or suppliers or the failure of any function or service associated with Internet Reservations, in whole or in part; or

f. Any unauthorised access or breach of security into Internet Reservations; or

g. Any booking or reservation made through Internet Reservations that, for any reason, has not registered or is delayed or is incorrect in any respect.

GLOBAL SURF TRAVEL and its licensors retain all rights (including, but not limited to copyright and patent rights) with respect to all software and underlying information or material available through Internet Reservations and material contained on the Site. The download or otherwise export or re-export of any software or underlying information or material available through Internet Reservations or the use, copying, modification, transmission, storage, publishing or distribution of material on the Site, or creation any other material on the Site, is prohibited except in the course of the normal use of the Site and Internet Reservations or with the prior written permission of GLOBAL SURF TRAVEL and in full compliance with all applicable laws and regulations.

GLOBAL SURF TRAVEL may, at any time and at its sole discretion and without cause or notice, terminate or restrict access to Internet Reservations or refuse to give effect to any Internet Reservations booking or reservation without notice and without giving reasons.

It is a condition of use of Internet Reservations that Users take all reasonable steps to ensure that personal or business information (including bank and/or credit card details) are not accessed or used by any unauthorised person and that all security or operational procedures are complied with.
Privacy Statement
GLOBAL SURF TRAVEL have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information and dissemination practices for these web site: www.globalsurftravel.com.au. We are not responsible for the privacy practices or the content of other web sites. Contact information obtained from this site is used only within the Company and is not for public knowledge. Email Addresses: This site keeps user email addresses private. They are never disclosed or sold to outside sources. Security: This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Browsers: We highly recommend the use of a 128-bit key browser for optimum privacy and security.
Global Surf Travel Pty. Ltd
P.O. Box 97,
Burleigh Heads,
Qld, Australia 4220
Email: ins02@globalsurftravel.com.au
Phone:  61 7 5508 2658
Fax:       61 7 5508 2659
Global Surf Travel Pty. Ltd
trading as:
Global Surf Travel™
GETravel Insurance,
Global Travel Group 4220,
Global Executive Travel
Airsurfing™ 2005
Cooling off Period ... If, having purchased the policy, you want to return it, you can do so within 14 days of receiving the Certificate of Insurance and obtain a full refund, provided no right or power has been exercised under it by you (eg no claim has been made) and your trip has not commenced. QBE's Distributor will arrange for a refund of the amount payable within 15 business days of you cancelling your policy. The Cooling Off Period does not apply to policy or trip extensions.
General Advice Warning [GAW] the advice has been prepared without taking into account the clients needs, objectives or financial situation. You should read the Product Disclosure Statement [PDS] relating to the product before making any decision about whether to acquire the product. You should be aware that exclusions do apply. For detailed information about the benefits, exclusions, and the process for making a claim please read the full Policy Wording attached to the policy
Global Surf Travel Pty Ltd (ABN 79 083 338 649) TAL 3076458 t/as Global Surf Travel is an authorised distributor for Travel Insurance from QBE (Australia) Limited (ABN 78 003 191 035) AFSL 239545 and an affiliated partner to Sunlover Holidays, New South Wales Holidays and Travelpoint Holidays operated by AOT Holidays Pty Ltd (ABN 24 113 463 415) TAL Qld 3095715 - © 2009 AOT Group Pty Ltd.
QBE Travel Insurance
Global Surf Travel is a member of the TCF
Master and Visa credit card payments directly online